How People Tick

Difficult people can make life impossible. They can be the bane of your life and a real pain to work and live with. How People Tick is a practical guide to many types of difficult people and how best to handle them. It describes each type of difficult behaviour, analyses why it happens and offers tips for dealing with the problem successfully. If you are faced with someone who is difficult, How People Tick will help you to understand them, deal with them, and then carry on working or living with them.